Former franchisee starts mobile-repair biz, MiPhone Repair

Chad Reiss worked as a franchisee for Subway for 25 years. Then an influential relative who worked at the company retired and Reiss took it as an opportunity to take on a new challenge in life. So he opened his own mobile-device repair business, MiPhone Repair.

Reiss didn’t know much about putting smart devices back together at first. He has had a fascination with computer technology and other gadgets since high school and enjoys where technology is going. Plus, the learning curve for mobile device repair isn't known to have a lot of barriers.

"It's really easy to get involved with because there aren’t a lot of certifications," Reiss says. "I taught myself over six months before leaving Subway."

The Sterling Heights-based business launched nine months ago and currently employs two people. It specializes in fixing a broad range of Apple products (iPhone, iPod and iPad chief among them) and some Android devices, such as the Samsung Galaxy. MiPhone Repair can fix shattered touch screens, smart phones that got wet and a number of other problems that plague mobile devices.

"I want to learn about every phone I can get my hands on," Reiss says.

Source: Chad Reiss, owner of MiPhone Repair
Writer: Jon Zemke

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